Monday, December 29, 2014

Employee Management: Increasing Work Force Optimization Through Pay-per-Performance Metrics

When it comes to employee management, there are many things to consider. But the most important is motivating and keeping good employees to keep doing their jobs efficiently. 
If you want to maximize workforce optimization and improve your employee management, consider using a "pay per performance" pay plan. Research indicates that paying people according to their abilities and strengths, and rewarding them for excellent work increases their future performance, and creates a system that pays fairly and reliably. 
While some might argue that it favors those who are more skilled, isn't this how the real world operates? Think about the last time you went through a fast food establishment and had orders left out, orders messed up, and money short-changed, then ask yourself why. Is it just carelessness or is it that the workers don't care because they are all being paid the same thing? At the heart of a PPP model, is the basic truth that people should be rewarded for their hard work above those who only do the basic requirements.
To implement a "pay per performance" based system within your business, here are a few things to keep in mind:  
  • Establish a metrics system which is succinct and fair to all parties.
  • Have regular training sessions to increase motivation.
  • Establish coaching and mentoring programs.
  • Have contests for extra perks and incentives.
  • Give bonus pay for outstanding performance over time.
  • Move outstanding workers into "management" or coaching roles.

These are just a few ways you can increase motivation among your current staff, while training new employees and independent contractors to perform at the most optimal level to keep customers happy. Using "pay per performance" metrics to maximize performance involves establishing a set system of rules and expectations and then assignment a specific money amount to the performance levels. It can include giving bonus pay for extra sales, prizes and giveaways for dedicated agents, special mentoring arrangements, and others.
There are many other ways this can be carried out. The main thing is to have a base pay, then allow workers to "reach for the stars" by gradually improving their performance over time. By allowing workers a chance to "shine," and increase their income, you will see an improvement in sales and work performance because they are more motivated to achieve at higher levels. There will always be those who are happy where they are, and that's okay. But the higher achievers can rise above the others, and the results will be increased sales and benchmarks for your company, so that everyone's a winner.
We are experts at moving companies forward by recommending better options to their current marketing strategies and employee management and sharing information through out business publications and webcasts. If we can help you move forward with your vision, contact us.

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